These Terms of Service ("Terms") govern your use of the Nonnanest website (nonnanest.com) and your purchase of Nonnanest products. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website or purchase our products.
About Nonnanest
Nonnanest is operated by Nonnanest, Inc., a Delaware corporation headquartered in Charleston, SC. You can reach us at hello@nonnanest.com.
Wellness device disclaimer
Nonnanest is a wellness device, not a medical device. It is not intended to diagnose, treat, cure, or prevent any disease or condition. Temperature readings are for informational purposes only to help parents monitor general wellness and comfort. Nonnanest does not measure core body temperature and should not be used as a substitute for a clinical thermometer or medical evaluation. For any health concerns, always consult a pediatrician or qualified healthcare provider.
By purchasing and using Nonnanest, you acknowledge and agree that the device provides skin temperature wellness insights only and that you will not rely on it as a medical device or as a substitute for professional medical judgment.
Eligibility
You must be at least 18 years of age to make a purchase. By placing an order, you represent that you are at least 18 years old and that the information you provide is accurate and complete.
Products and pricing
Product descriptions and images on our website are intended to be as accurate as possible, but we do not warrant that they are error-free or complete. Prices are listed in US dollars and include no sales tax unless otherwise noted at checkout. We reserve the right to change pricing at any time. Any price change will not affect orders already placed and confirmed.
Orders and payment
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order for any reason, including product availability, suspected fraud, or errors in pricing or product information. Payment is processed at the time of purchase through our payment processor. If your payment is declined, your order will not be fulfilled.
Shipping
We currently ship within the United States. Shipping timelines, methods, and costs are detailed on our Shipping page. Risk of loss and title for items pass to you upon delivery to the shipping carrier. We are not responsible for delays caused by the carrier, weather, or other circumstances beyond our control.
Returns and refunds
Our return and refund policy is outlined on our Returns page. By placing an order, you agree to the terms of that policy.
Warranty
Nonnanest products are covered by a limited manufacturer's warranty of one (1) year from the date of purchase. This warranty covers defects in materials and workmanship under normal use. It does not cover damage from misuse, modification, accident, unauthorized repair, or normal wear and tear. If you believe your product has a warranty issue, contact us at hello@nonnanest.com with your order number and a description of the issue.
Intellectual property
All content on this website — including text, images, graphics, logos, and design — is owned by Nonnanest, Inc. and protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our written permission.
User conduct
You agree not to use our website for any unlawful purpose, to attempt to gain unauthorized access to our systems, to interfere with the operation of the website, or to submit false or misleading information.
Limitation of liability
To the maximum extent permitted by applicable law, Nonnanest, Inc. and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or products. Our total liability for any claim arising from these Terms or your purchase shall not exceed the amount you paid for the product giving rise to the claim.
Nonnanest is a wellness device. It is not designed, intended, or marketed as a life-saving device, medical monitor, or safety alarm. You agree that Nonnanest shall not be held liable for any health outcomes, medical events, or emergencies.
Indemnification
You agree to indemnify and hold harmless Nonnanest, Inc. from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of our website or products, your violation of these Terms, or your violation of any rights of a third party.
Third-party links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or availability of those sites. Inclusion of a link does not imply endorsement.
Changes to these terms
We may update these Terms from time to time. The updated version will be posted here with a new effective date. Continued use of the website or purchase of products after any changes constitutes acceptance of the revised Terms.
Severability
If any pro