At Nonnanest, privacy isn't a feature we added — it's the reason we built the product this way. We designed a baby monitor that works without WiFi, without cloud storage, and without collecting your baby's data. This policy explains how we handle the information you do share with us when you visit our website or purchase from us.
The short version: Your SightAware monitor communicates directly between camera and display. No data leaves your home. No video is stored in any cloud. No account is required. The information below covers only what happens when you interact with our website and store — not what happens on your monitor, because nothing happens there that we can see.
What we collect
When you visit our website: We collect standard analytics data such as pages visited, time on site, referring source, browser type, device identifiers stored in cookies, and approximate geographic region. We use this to understand how people find us, improve the experience, and measure whether our advertising works. Some of this data is collected by the advertising and analytics partners described below.
When you make a purchase: We collect the information needed to fulfill your order — your name, shipping address, email address, and payment information. Payment processing is handled by Shopify Payments and we do not store your credit card number on our servers.
When you contact us: If you email us at support@nonnanest.com or press@nonnanest.com, we retain your message and contact information to respond and improve our service.
When you subscribe to updates: If you sign up for our newsletter, we store your email address to send you product updates and content. You can unsubscribe at any time.
What we don't collect
This is the part we're most proud of. Your SightAware camera connects directly to its own parent display. There is no WiFi connection, no internet connection, no cloud server, and no app. That means:
We never receive, store, or have access to video or audio from your nursery. We never receive, store, or have access to your baby's skin temperature readings. We never receive or store room temperature data from your home. There is no user account tied to your device and no data transmitted from your monitor to us or anyone else — ever.
How we use your information
The information we do collect from our website and store is used to fulfill and ship your orders, respond to support inquiries, send product updates you've opted into, improve our website and understand how people discover Nonnanest, measure and target our advertising, and comply with legal and tax obligations.
Who we share it with
Service providers. We share information with the companies that help us run the business: Shopify for our store, checkout, and payments; our shipping carrier(s) for delivery; and Klaviyo for email. They may use it only to provide their services to us.
Analytics and advertising partners. Our website uses tools from Google (Google Analytics), Meta (the Meta Pixel, for Facebook and Instagram ads), and OpenAI (the OpenAI Ads pixel). When you browse our site, these tools collect information about your visit — such as the pages you view, the ad or link that brought you here, and identifiers stored in cookies — and may connect it with information they already hold about you. We use this to measure which ads lead to visits, sign-ups, and purchases, and to show our ads to people who may be interested in SightAware. These partners handle that information under their own privacy policies.
If you subscribe to our emails or are already on our list, Klaviyo records the pages you view on our site, such as the shop page, so we can send relevant follow-ups.
We do not sell your personal information for money. Some privacy laws treat sharing browsing data with advertising partners for targeted ads as a "sale" or "sharing" of personal information; you can opt out of it as described under Cookies below. We never share anything from your monitor, because your monitor never sends anything to us.
Cookies
Our website uses cookies and similar technologies for three purposes:
Essential: to run the shopping cart and checkout. Analytics: to understand site traffic (Google Analytics). Advertising and email: to measure and show our ads (Meta and OpenAI pixels) and to tailor emails for subscribers (Klaviyo).
To limit tracking, you can block or delete cookies in your browser settings, turn on a browser privacy setting or extension that blocks trackers, opt out of Google Analytics with Google's browser add-on, or adjust your ad preferences in your Meta Accounts Center. You can also email support@nonnanest.com to opt out of targeted advertising based on your activity with us. Blocking essential cookies may stop checkout from working.
Data security
We use HTTPS encryption on our website. Payment processing is handled through PCI-compliant providers. We limit access to personal data to team members who need it to fulfill orders and respond to support requests.
Children's privacy
Our website is directed at parents and caregivers, not children. We do not knowingly collect personal information from anyone under the age of 13. Our monitor device collects no data at all — from anyone of any age.
Your rights
You may request access to, correction of, or deletion of personal information we hold about you by emailing support@nonnanest.com. We will respond within 30 days.
Changes to this policy
If we update this policy, we'll post the revised version here with a new effective date. We won't reduce your rights under this policy without giving you clear notice.
Governing law
This policy is governed by the laws of the State of Delaware, United States.
Contact us
If you have questions about this privacy policy, email us at support@nonnanest.com.
Nonnanest, Inc.
Charleston, SC